responsibilities split into:
- Service Management:
- MS Exchange Online administration.
- Applying ITIL disciplines (Incident, Problem & Change Management).
- Day‑to‑day system admin of internal network, VPN, Microsoft Active Directory (AD) / Azure AD, and backups.
- Ensuring cyber‑security compliance.
- Handling escalations, SLA meetings, and documenting system changes.
- Governance & Compliance:
- Maintaining ICT registers and ensuring policy compliance.
- Assisting with audit information gathering.
- Contacts: Interaction with all internal departments and external service providers.
Minimum qualifications & experience:
- NQF Level 6 in Information Technology.
- Certifications: COBIT, N+, A+; ITIL (advantage: Microsoft Certified Desktop Support Technician).
- 3 years experience as an IT Technician/Desktop Support.
Required competencies:
- Windows 11, network troubleshooting, MS Active Directory & Exchange Online.
- Network router & printer setup, LAN config & troubleshooting.
- Onsite & cloud backups, corporate anti‑virus.
- Microsoft Office 365 & Cloud services.
Employment details: Permanent position. Apply with an updated CV + cover letter (no certificates) to ITOfficer@AgriSETA.co.za. Closing date 18 March 2026, 16:30. Enquiries: Baepi@agriseta.co.za. Disabled candidates are encouraged to apply.