Company: OUTsurance
Location: Centurion, South Africa
Industry: Insurance / Financial Services / Call Centre
Employment Type: Learnership (Fixed-Term Contract)
Stipend: R12 000 per month
Closing Date: Not specified
Learnership Overview
OUTsurance is offering a structured 12-month learnership programme designed for unemployed youth interested in gaining workplace experience in the insurance and call centre industry.
This programme provides practical training, formal learning, and exposure to customer service operations within a leading insurance company.
Key Responsibilities
- Participate in structured workplace training and learning sessions
- Handle customer service and call centre interactions
- Build professional communication with clients
- Attend scheduled training sessions (including on-site learning days)
- Work according to a shift-based roster
- Maintain professionalism and service quality in all interactions
Minimum Requirements
- Grade 12 (Matric)
- Computer literate (MS Office)
- South African citizen
- Age between 18 – 35 years
- Unemployed for at least the past 6 months
- Not previously completed an INSETA learnership
- No prior work experience required
Skills and Competencies
- Strong communication and interpersonal skills
- Ability to build customer relationships
- Adaptability and willingness to learn
- Ability to multitask in a fast-paced environment
- Stress management and resilience
- Self-motivation and initiative
- Professional behaviour
Working Conditions
- Friday to Monday shifts (9 hours)
- Saturdays (8 hours)
- Sundays (5 hours)
- 2 weekdays off per week
- 1 dedicated training day per week
- Public holiday work may be required (depending on schedule)
Who Should Apply
- Unemployed youth seeking first work experience
- Candidates interested in call centre or insurance careers
- Individuals who enjoy customer interaction
- Applicants willing to work shifts and weekends
- Motivated learners aged 18–35
Benefits
- Monthly stipend of R12 000
- Structured workplace training
- Formal qualification opportunity
- Experience in a leading insurance company
- Career pathway in financial services and call centre operations
Application Tips
- Highlight your communication and customer service potential
- Keep your CV simple and professional
- Clearly state that you meet learnership requirements
- Emphasize willingness to work shifts
- Ensure your contact details are active and correct
- Apply early as learnerships fill quickly
Application Process
- Submit application through OUTsurance careers portal
- Ensure all eligibility requirements are met
- Shortlisted candidates will be contacted for assessments/interviews
- Successful applicants sign a learnership agreement (not employment contract)
Apply Here
https://jobs.smartrecruiters.com/OUTsurance/744000115440006-oss-hastings-learnership-12-months-